Terms of Service
Last updated: December 1, 2025
1. Acceptance of Terms
By accessing or using Tenzro Cloud services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Tenzro Cloud provides AI-native cloud infrastructure services including but not limited to:
- Vector databases for embeddings and similarity search
- Key-value stores for caching and real-time data
- Relational databases with full SQL support
- Object storage for models and datasets
- Graph databases for connected data
- AI inference APIs
- MCP server deployments
- Model Hub for sharing AI models
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use the services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the services or servers
- Upload or transmit viruses or malicious code
- Violate any applicable laws or regulations
5. Data and Privacy
Your use of the services is also governed by our Privacy Policy. You retain ownership of your data. We implement industry-standard security measures to protect your data.
6. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to our services. We may perform maintenance or updates that temporarily affect service availability.
7. Limitation of Liability
To the maximum extent permitted by law, Tenzro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the services.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use of the services after changes constitutes acceptance of the new terms.
9. Termination
We may terminate or suspend your account at any time for violations of these terms. You may terminate your account at any time by contacting us.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tenzro operates, without regard to conflict of law principles.