Privacy Policy

Last updated: December 1, 2025

1. Introduction

Tenzro Cloud ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, and authentication credentials through Google OAuth.

Usage Data

We collect information about how you use our services, including API calls, resource usage, and service interactions.

User Content

We store data you upload to our services, including databases, files, and models. This data remains your property.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Row-Level Security for multi-tenant isolation
  • Regular security audits and monitoring
  • Access controls and authentication

5. Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our services
  • Law enforcement when required by law
  • Other parties with your consent

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through the Tenzro Cloud dashboard.